Refund and Returns Policy

At Organic Arogya, we are committed to providing high-quality organic products that promote health and wellness. If you are not satisfied with your purchase, we are here to help with our straightforward refund and return process.

1. Returns

We want you to be happy with your purchase, but if you are not satisfied, you may return the product under the following conditions:

Returns are accepted within 30 days from the date of purchase.

Products must be unused, unopened, and in their original packaging. We do not accept returns for used or opened products for health and safety reasons.

To initiate a return, please contact our customer service team at [support@organicarogya.com] with your order number and reason for return. Once approved, we will provide instructions on how to return the product.

Customers are responsible for the cost of return shipping unless the product is defective, damaged, or the wrong item was sent.

2. Refunds

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method.

Refunds typically take 5-10 business days to be processed after the returned item is received.

3. Damaged or Defective Products

If you receive a damaged or defective product, please contact us within 7 days of receiving the item. We will provide a full refund or a replacement, at your preference, at no additional cost to you.

4. Non-Returnable Items

For hygiene reasons, the following items cannot be returned or refunded:

5. Cancellations

Orders can be canceled only before they are shipped. Once an order is shipped, it cannot be canceled, but you can initiate a return following the above process.

6. Contact Information

For any questions or to initiate a return, please reach out to us at:

Thank you for choosing Organic Arogya!